“This purchase was the first time I had heard of this company. I was in need of a replacement for my old R/0 system so I started searching the internet for the best rated, best reviews system. Waterdrop always came up in my searches. I had a couple of questions before I made my purchase & they were answered promptly & completely. Customer service was top notch.”
“The filter works really well. I am seeing around a 90% reduction in TDS as advertised. It was easy to install with very clear instructions. The only issue I would like others to know is the UV filter must be placed within about 2 feet of the large filter. If you run a water line to the fridge or any distance, you will have stagnant non-chlorinated water in the line after the UV filter. This is a known issue because Waterdrop markets as not need a pressure tank where bacteria will grow under the same conditions. The company has UV filters that plug into the wall, but they won't sell just the power supply. For this reason, I would recommend getting a smaller unit and purchasing the UV filter separately. Just a heads up on an otherwise great filter.”
Dear Daniel,
Thank you so much for your kind review. At present, we do not recommend that RO system be connected to a refrigerator. For your UV problem, we have already forwarded your advice to the production department and will consider developing new products. Thank you for your purchase and suggestions.
Kind Regards
Mia Lauren　
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Thank you so much for your positive review! We are encouraged by your kind reply to continue providing products of premium quality and service of a high standard to our valuable customers!
Hi Ponnusamy,
We appreciate your kind review very much! There is nothing more satisfying for us than hearing that our product brings delightful experience to our valuable customer.
Kind Regards
Mia Lauren　
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“I'm a Kitchen and Bath Designer, I use the Waterdrop RO System on all my projects, and my clients love its ease of installation, use, and filter replacement. The water is "Great" I highly recommend the Waterdrop RO Systems.”
