Hi Robert,
Thank you so much for your kind review. We truly hope our product will bring the expected performance and a delightful water usage experience to you.
Kind Regards
Mia Lauren　
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“i used these last year no problem- after i went through both replacements in the proper time I ordered a new set. Both stopped working within a month and started impeding the flow of water where I can barely fill a glass properly. I've never had this happen before. Truly disappointed”
Dear Kate,
Thank you for reaching out to us. I sincerely apologize for the inconvenience caused.
Please rest assured that I have escalated your case to our technical support team, and our customer service manager has sent you an email for troubleshooting. We will solve the problem ASAP and always provide you with a satisfactory solution.
If you have any other questions, please feel free to contact us.
Kind Regards
Mia Lauren　
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“I tried three water filters for my new LG fridge and all had a very chlorine musty taste. I tried Waterdrop and wow what a difference. I was prepared to keep trying but I found our new filter. The water taste wonderful, the cost is great and it fits perfectly in our fridge too! My next order is a triple pack! Thanks from a happy new customer!”
