“I ordered a 3 pack of water filters that FED-EX consequentially lost or damaged. Water drop sent another package out right away at a faster service level so I didn’t have to wait long. Good prices, good products and good customer service means I’ll be ordering from Waterdrop when I run out again!”
“We recently purchased a new LG refrigerator with ice and water on the door. I thought the water was great, but my husband thought it had a funny taste. We bought a new filter thinking the one that was in it had been on display and might be contaminated, we changed the filter, no change. My husband did a little research and found the Waterdrop filter. We purchased and installed the Waterdrop. Initially, my husband thought it was better, but still not perfect. After we used it for about 10 days, it seemed to get better, he now thinks it's pristine. The water and ice quality are top-notch.”
Dear Paul,
Thank you so much for your kind review! We truly hope our product will bring the expected performance and a delightful water usage experience to you!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Your review is very concerning to us. We’re sorry to hear of your experience and hope you will accept our sincerest apologies. We have submitted your feedback to our product development department, and we will improve the product in response to your question.
