Hi Suzanne,
Thank you so much for your business and positive review! We appreciate your recommendation very much! Your trust and generous recommendation are also the strong impetus for us to keep improving our product and service!
Kind Regards
Mia Lauren 
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“I cannot review this product as it just arrived. Took over a month. Water drop seems to make good products. Problem is they are incompetent when it comes to retail sales. I made this purchase because I already had one and wanted to stay with the same replacement filter That order was a chore. This was worse. Despite my informing them that your department has my email and knows what I ordered (and they took money), they still contend there is no order. I consider it an error to have purchased from Waterdrop and would suggest to anyone to purchase Brita or Pur. They seem to know what they're doing.”