Hi, victoria
It is so satisfying and an honor for us to hear that our product brings you pleasure by improving the water usage experience. Thank you so much for your kind review. Our whole team will appreciate it.
Kind Regards
Mia Lauren 
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Dear Pat,
Thank you for getting in touch with us. I sincerely apologize for the inconvenience caused. We feel really discouraged that our product hasn't brought you a premium experience. Please rest assured that our technical team and customer service manager have contacted with you. We will always be there to provide a satisfactory solution for you. I appreciate your understanding very much!
If you have any other inquiries, please feel free to contact us.
Kind Regards
Mia Lauren 
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
Dear Customer,
Thank you so much for your business and positive review! We appreciate your recommendation very much! Your trust and generous recommendation are also the strong impetus for us to keep improving our product and service!
If you have any other inquiries, please feel free to contact us. We will always be there to provide satisfactory solutions for you.
Kind Regards
Mia Lauren 
1-888-352-3558
service@waterdropfilter.com
Customer Service Rep
“Using this filter for a around 3 weeks now. So far, so good with this purchase. Filters water pretty quick compared to Brita and Pure. Also, very friendly design. Filter status can be easily seen with a button click. Its a good purchase, all in all.”