Hi Thomas,
Thank you so much for your great feedback.
We really feel excited when our product make you and your friend satisfied .
It normally takes about 6-8 business days to design, process and packing, then, 7-10 business days to ship. Due to the global impacts of COVID-19, the shipping process has been affected seriously, so the shipping time can take longer than expected. We sincerely apologize for any inconvenience caused.
We always try to bring our best product to customers. Hope to have another chance to bring our best items to you again
Best wishes!
Hi Mike,
Thank you for your feedback.
We are so sorry to hear that from you.
If your Canvas has problems, please take clear photos, send them to us, we will check with our factory carefull and solve for you.
Please contact us via this email: support@zologifts.com
Merry Christmas and best wishes!