“The gaiter itself looks very nice and as advertised. I cannot say the same for how long it took to get it. One way communication. Tracking was difficult. Seems like there were several different companies involved in this transaction.”
Hi Sue, thanks for your feedback. Actually, when you ordered our product on Oct 16th, our factory needs about 3-5 business days to process and 7-10 days to deliver. We tried our best to complete and shipped it out on Oct 19th. We so sorry to know that you waited and difficult to contact us. If you need any assistance, you can contact us via email: support@zologifts.com. We usually response around 24 hours.