Hi Sharon, thanks for your feedback. It normally takes about 2-4 business days to process and 7-10 days to ship. We so sorry for the delay shipment. Due to the global impacts of COVID-19, the shipping process has been affected seriously, so the shipping time took longer than expected. Hope you understand for us. Thank to your feedback, we can improve our product better in future. Best wishes!
“I was really looking forward to the sign and was very disappointed that the image was only on one side of the sign. The other side is blank. All the other similar signs in my neighborhood have the image on both sides.”
Hi Mary, thanks for sharing your feedback. We sincerely apologize for any inconvenience caused. We will work again with our factory carefully. You can take a photo of it and send to us via email: support@zologifts.com. We will check it. Thank to your review, we can improve our product better in the future. Best wishes to you!