Hi Sally,
Thank you for your feedback.
We check your order and the custom name is Ryder, Number - 9 on Hockey Custom Fleece Blanket.
Please send us the photo of blanket you received, send them to our email support@zologifts.com. We will check and solve your problem.
Best wishes!
“This blanket was so small for the price. I was really disappointed in how tiny it was and that it took over a month to get, so after Christmas unfortunately.”
Hi Suzana ,
Thank you for your feedback.
We checked your order and you ordered Hockey Custom Text Name Number Fleece Blanket - Small (30x40 in) and paid for it.
We have 3 sizes: Small, Medium and Large but you chose the smallest size so we just made and ship the right size to you. Hope you understand for that.
Due to the global impacts of COVID-19 pandamic, less flights, less delivery man, the shipping process has been delayed, so the shipping time took longer than expected. We do not want it happen, we always hope that our customers can receive their orders as soon as possible. But we can not control the shipping time. Hope you understand for us in this matter.
Best wishes!
Hi Vicky,
Thank you for your feedback.
We are so sorry because you are not satisfied with our product.
We trued to produce the good quality item with reasonable price to you.
We will improve our quality better everyday.
Hope to have chance to serve you again and make you happy.
Best wishes!
