Dear Paul,
Thanks for your review. May I ask what issue you encountered with our product and have you contacted our after-sales team yet? Would you mind contacting our after-sales team to help you find a good solution first? Our tech support team email is techsupport#xtrons.com （Replace # with @)
We apologize for any inconvenience caused and we would love to know more about your feedback so that we can make your experience with our product better. Thank you.
Best regards,
James
