“The unit itself is great and the delivery was fast. However I am distinctly unimpressed that neither of the two leads included worked correctly with my car speakers. I've had to pay £30 for another lead for my Audi A3 with the non-Bose soundsystem to get my back speakers to work correctly. There are some garbled instructions online indicating that this is a known issue. The quadlock to ISO lead included is not fit for purpose”
Dear Tim,
We are sorry for the inconvenience you encountered. Regarding this tech issue, may I ask have you contacted our tech support team yet?
Our products are desigend to upgrade with the least loss of original features. Our products are well-tuned by our enginners on every vehicles.
Regarding to the issue you mentioned, if you haven't contacted our support team, would you mind trying again to send a new email to our support team and provide more details? A short video may be most helpful to locate the issue fast.
We really appreciate your kind understanding and giving us the chance to help you solve the issue.
Sincerely,
James
