“I’ve just bought my second item from hand on heart jewellery. This one is for a birthday in May so the recipient currently is unaware. It’s a perfect as my previous purchase. What a lovely idea for a gift. Beautifully packaged with a note from the artist makes this a very special item. If you’re looking for something special I’d definitely recommend this company.”
Thank you for choosing Team HoH to create this special gift, we really hope that the recipient loves their unique piece of jewellery :) Kind Regards, Team HoH x
“It’s a beautiful item but I am disappointed with end product. I spent about 4 extra weeks getting more kits to get more and more prints to get exactly what I wanted. Customer service was fantastic during this time. When I finally got the prints i wanted I sent them off and quickly received my necklace. The handprint looks as expected which is great however footprint is just a solid lump with 5 circles for toes. I did expect to see some level of detail of the creases on her foot - at least the major lines which are very cute and make it unique. However I’ve got a solid generic footprint could be anyone, next to my lovely handprint on which you can see the lines... I don’t understand why, but I’ll get used to it. Wish I’d just sent the first print in that I made instead of stressing and putting so much effort into getting the perfect one when the detail isn’t shown. I would still recommend the service (and I have to family who then made purchases)”
Thank you for taking the time to write to us with your feedback, we are so sorry to hear that you are not 100% happy with the footprint used on your unique necklace.We have taken a look through our emails and have not been able to find any contact from yourself regarding this issue but if you would like to discuss this with our team please do not hesitate to get in touch on studio@handonheartjewellery.co.uk with a note of your order number and a photo of your necklace.Thank you in advance, Team HoH x
“I had my baby girls hand print and foot print on a necklace. The kit was easy to use in order to get her hand and foot print. Delivery of kit and necklace was quick and efficient. I was kept updated with the progress of my necklace. And the necklace is beautiful , I wear it everyday and lots of people have commented on it. I have recommended hand on heart products and would highly recommend to anyone considering there service.”
Thank you so much for your feedback and for sharing this photo of your beautiful necklace :) It was an absolute pleasure creating your unique keepsake for you and we are so pleased to hear how delighted you are with your special HoH piece and our service.Kind Regards, Team HoH x
“Bought these with my dad's prints on for me and my mum and absolutely love them, always happy with my products and the service and communication are brilliant.”
Thank you for the great feedback. We are delighted to hear how happy you are with your unique keepsake and our customer service. Kind regards, Team HoH
“This service gets better every time. I have 3 necklace hearts, however, I have placed them onto a bracelet. (Soldiered) on. This means I shall have my family with me every where I go”
Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and so it really is great to hear how delighted you are with our service.Kind Regards, Team HoH x
Every order really is created with great care and consideration and so it really is lovely to hear this is seen by our valued customers, thank you for your kind recommendation! :)Kind Regards, Team HoH x
