“The item ordered was lovely and the process smooth. However, soon after my parcel arrived I received someone else's parcel with another name on the item.”
Thank you for taking the time to leave your feedback, we really appreciate it! We're so pleased to hear your happy with your piece. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service so if you'd like to send us an email at: studio@handonheartjewellery.co.uk we'd love to chat further to resolve any issues you've had. - Team HoH x
“This is my second piece of jewellery I have got made with my children’s hand and footprint on. It is easy to do and upload images which I love and it means I don’t have to send off the paper copy of their prints! Fast delivery and the piece of jewellery itself is just wow!!”
Your generous repeat custom is greatly appreciated and we are so pleased you've had a great experience on both occasions. We take a lot of time and care with our pieces so it is a pleasure to create something so precious for you. - Team HoH x
“I am so pleased with my necklace that I would definitely order again in the future and I would also recommend you to family and friends.Thank you for doing such a fantastic job”
Thank you for your fantastic feedback. We are so pleased to hear how delighted you are with your unique keepsakes and our service. As with any business like ours, the greatest advertising we can have is word of mouth from satisfied customers and we are truly thankful to you for recommending our services
“I am so impressed with my order, the work is amazing and the service is faultless, constant contact and a very quick response to any questions, I will recommend to everyone”
The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special piece of jewellery. - Team HoH x
