“An excellent service from sending us the materials to produce our children’s hand-prints, with decent communication throughout, to receiving the finished article in a beautiful presentation box. Top Notch!”
Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and so it really is great to hear how delighted you are with our service!Team HoH x
Thank you for the great feedback. We are delighted to hear how happy you and your partner both are with your unique keepsake and our customer service. Kind regards, Team HoH x
“It was good they kept me updated and asked for anything they needed me to supply and the items are beautiful made my daughter cry Christmas day she was over the moon”
“This is the third time I've used hand on heart and I have never been disappointed! The jewellery is always beautiful quality and you can tell that it's been made with care and love. It's so special to have my babies handprints on a piece of jewellery and the quality and the accuracy of the handprints are amazing. Customer service is also brilliant as when ever I have emailed a query over the response is super quick! Wouldn't go anywhere else.”
“I’ve hardly worn this as was so special, prints of my late daughter but has worn and become faded so much that it doesn’t look very nice anymore, cannot get the shine back.”
Thank you for your feedback, we are really sorry to hear that your special necklace is not looking its very best and would love to help you resolve this issue. Here at HoH we pride ourselves on providing our customers with the very best customer service and high-quality products so this is a real shame. If you would like to contact us on studio@handonheartjewellery.co.uk we would be more than happy to discuss this further with you.Team HoH x
