“I love my necklace, the only reason I didn’t give it five stars is because I find it tricky to fasten. The loops could do with being slightly bigger to make it easier to fasten on yourself.”
It was an absolute pleasure creating your unique keepsake for you and we are so pleased to hear that you love your special HoH piece. Thank you for taking the time to leave this feedback, this will be passed onto our design team for review and consideration for future designs so we really appreciate your comments. - Team HoH x
“Thank you so much Hand on Heart, every aspect of the service and then the product you have provided is top notch. The ordering process was so easy, I loved the ink less printing and image upload via your webpage. I was a little worried about printing the 4month old but the extra paper came in handy and it only took a couple of attempts when following your instructions. The jewellery itself arrived relatively quickly considering it is bespoke and was exactly as I’d expected, it’s beautifully made out of quality materials and will forever remind me of how small my boys were. I get comments on it all the time so I’m sure many of my friends will now be ordering too.”
This is so lovely, it's fantastic to hear that our process is easy to use. Each piece is created with a lot of care and time so we're so pleased you love your piece. As with any business like ours, the greatest advertising we can have is word of mouth from satisfied customers and we cannot thank you enough for recommending our services. - Team HoH x
“I am obsessed with my necklace. It was a 40th birthday gift and my most favourite gift by far. I love that my kids handprints are with me no matter where I go. Thank you, it’s just perfect.”
You are so very welcome, we are over the moon to hear how pleased you are with your unique necklace and would like to wish you a very Happy Birthday from us all here at Team Hand on Heart,Team HoH x
Thank you so much for taking the time to write to us with your kind feedback :) We are so pleased to hear that your sister loved her unique gift.Team HOH x
Thank you for taking the time to contact us with your feedback. We are terribly sorry to hear there was issues with the delivery of your piece, once an order leaves the Hand on Heart studio, our trust is with DPD to ensure the goods are delivered safely but it would appear on this occasion DPD has failed us and we apologise for any inconvenience this may have caused you. If you would like to discuss this matter further, please do not hesitate to get in touch with our team at studio@handonheartjewellery.co.uk. Team HoH x
The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for choosing Team HoH to create your special piece of jewellery. We're so pleased to hear that your piece arrived in time for Mother's Day and it was well received. We really appreciate you taking the time to let us know! - Team HoH x
