“Great experience from order to delivery. This was a gift for my daughters 16th birthday and wish to have a piece of jewellery with our pets ashes. She cried when she opened the box and adores the necklace. From the presentation box and certificate everything is delivered in quality packaging. Will definitely use Hand on Heart for more pieces.”
Thank you for choosing us to create such a very special piece of jewellery. It was a pleasure to create something which means so much and we are all delighted to hear how happy you and your daughter are with this unique keepsake. We hope she had a wonderful birthday. Although in the saddest of circumstances, we hope that this jewellery brings some comfort and if we can help in the future we shall look forward to speaking to you - Team HoH x
“The whole experience from start to finish has been incredible. Products are excellent and look stunning on. They somehow make me feel close to my dad whom I lost last year.”
Thank you for your extremely kind feedback. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high-quality products and so it really is wonderful to hear how delighted you are with our service. Although it is the saddest of circumstances, we are pleased to have been able to create you an extremely precious keepsake in memory of your Dad, which we hope will bring some comfort following your loss - Team HoH x
“From placing order to delivery I received first class service. The pendant itself is absolutely beautiful and was so sensitively and beautifully presented. Am absolutely delighted with my purchase.”
It was an absolute pleasure creating your unique keepsake for you and we are so pleased to hear how delighted you are with your special HoH piece and our service - Team HoH x
“The shipping was easy and arrived on time. The only issue was an imperfection/scratch on the ring that we ordered, unfortunately this was on the ring when it arrived.”
We are truly thankful for your kind comments and we are so pleased your piece arrived with you safely. We would never wish for any of our customers to feel disappointed with their unique keepsake and so please may we ask you to email us directly at studio@handonheartjewellery.co.uk with your order details and a member of our friendly customer service team will be more than happy to discuss your order details with you further. Thank you in advance - Team HoH x
