“Absolutely beautiful…teardrop piece is a lovely size, good quality metal, reasonably priced and great care appears to have been taken with regards to the ashes and a certificate of authentication which was lovely. Staff were so helpful. The present was for my mum’s 60th and she cried with joy. Thank you Hand on Heart”
Thank you for your extremely kind feedback. Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and high-quality products and so it really is wonderful to hear how delighted you are with our service. Although it is the saddest of circumstances, we are pleased to have been able to create you an extremely precious keepsake for your Mum, which we hope will bring you both some comfort following your loss ❤️ -Team HoH x
“Quick to send out the ashes pack and the necklace was received way before the estimated delivery date. Such a gorgeous necklace. Something I can treasure for years to come.”
The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special piece of jewellery - Team HoH x
“Couldn’t fault anything with our service, everything was handled so well from sending the ashes, to the dispatch of the necklaces and then receiving them. Was always kept up to date with what was happening. All packaged lovely and they are beautiful, my mum and I are over the moon, thankyou so much!”
We're delighted to hear that you had a great experience with us! It is an absolute pleasure to have been able to create such a sentimental piece for you and it's wonderful to know that you adore it. We hope that this piece brings you a lot of comfort - Team HoH x
“So easy and came faster than I thought it would. Gorgeous memory to keep my 13 year old Staffy with me for always. Had it engraved with his nickname too. Always close to my heart, so glad I decided on this one, a beautiful blue teardrop for him.”
Thank you so much for taking the time to leave this amazing feedback, we're all over the moon to hear you adore your special keepsake in memory of your Staffy. We're so pleased to have been able to create this piece for you and we hope it brings you comfort❤️ - Team HoH x
We're delighted to hear that you adore your special HoH piece in memory of your Mum, it was an absolute pleasure to be able to create. We hope that this brings you comfort. Thank you for taking the time to leave us your comments - Team HoH x
“Excellent! The service provided was sensitive and communicative and when the product arrived it was so beautiful. I was also impressed with the price. I wear it everyday so I can keep my loved one close at all times. Thankyou.”
We're delighted that we were able to create this sentimental piece for you and it's wonderful to hear how much you adore it. Thank you for taking the time to leave us this lovely feedback - Team HoH x
“The process to order was really easy and the pendant is absolutely beautiful. The chain is not as strong as it could be and mine snapped within about 4 weeks of receiving it. I have put the pendant on a stronger chain and wear it all the time.”
We are truly thankful for your kind comments and we are so pleased to hear how happy you are with your finished jewellery. It's wonderful to know that you found our process easy to follow so thank you for taking the time to leave this feedback. We are so sorry to hear that there was an issue with your chain but we are delighted that this is now resolved. If we are able to help with anything in the future, please don't hesitate to contact us at: studio@handonheartjewellery.co.uk and our friendly customer service team will happily assist you. - Team HoH x
