“Very pleased with speed of service and product. However have been bombarded with lots of marketing emails since placing an order . Having being recently bereaved this I found was poor.”
We're delighted to hear that you were pleased with both the speed of our service and the quality of the product you received. We really appreciate you leaving us this feedback, we'll ensure to review our email communication practices to prevent such occurrences in the future. Thank you for bringing this to our attention, and we appreciate your understanding as we strive to better serve our customers with care and sensitivity - Team HoH x
We're absolutely delighted to hear that you're over the moon with your necklace! It's our privilege to create meaningful pieces like this, and we're grateful for the opportunity to provide you with our service - Team HoH x
We're absolutely delighted to hear that you're over the moon with your necklace! It's our privilege to create meaningful pieces like this, and we're grateful for the opportunity to provide you with our service - Team HoH x
We're delighted to hear that you found the process easy and efficient! Keeping you informed every step of the way is important to us, so it's great to know that you were well informed throughout - Team HoH x
“I had it made for my daughter’s birthday, to remember my sister, her auntie T. She was completely thrilled with it. The whole experience with hand to heart was great, including the result of the necklace. Thank you so much for a lovely piece, with which to remember her. ♥️”
It's heartwarming to hear that the necklace brought such joy to your daughter and serves as a beautiful tribute to her auntie. Thank you for entrusting us with creating this special piece - Team HoH x
We're thrilled to hear that your experience with us was excellent from start to finish and that you're happy with your beautiful necklace! - Team HoH x
“Absolutely beautiful necklace, the colour purple was always her favourite colour and I just adore wearing it and feeling close to my daughter. It's made even more special to have her handwriting inscribed on the back. Love it, and it helps with my loss. The attention to detail, sensitivity and care in handling my daughters ashes was outstanding, thank you x”
Your words truly touch us. We're deeply honoured to have played a part in creating a cherished keepsake that brings you comfort and keeps your daughter's memory close to your heart. Knowing that the necklace, especially with her favourite colour and handwriting, helps in your healing process means the world to us - Team HoH x
Thank you for your lovely feedback! We're so glad to hear that you love the teardrop necklace with your husband's ashes. It was an honour to assist you in creating this special piece that will keep him close to your heart always - Team HoH x
