“The customer service was excellent. I am so pleased with the necklace it’s beautiful. The company made my purchase straightforward from start to finish.”
Thank you for your wonderful feedback. We're thrilled to hear that you found our customer service excellent and that your purchase was straightforward from start to finish. It's heartwarming to know that the necklace is beautiful and has brought you satisfaction - Team HoH x
Thank you so much for your wonderful feedback! We're delighted to hear that you were happy with the services we offer.It's truly wonderful to know that the presentation of the two special pieces brought you joy. Creating beautiful and meaningful keepsakes is at the core of what we do, and your satisfaction is our greatest reward.Team HOH x
“Absolutely amazing experience with this Jewellery company. I wanted to change the delivery address for the necklace and it was changed instantly and i was expecting to receive the necklace around the 26th December and it came a whole month early!! So happy as this is a christmas gift for a loved one and now i can give it to them on christmas day :)”
Thank you for sharing your wonderful experience with us! We're thrilled to hear that our team could assist you promptly with changing the delivery address. And what a delightful surprise to receive your necklace a whole month earlier than expected! We're honoured to have been a part of creating a Christmas gift for your loved one, and we hope it brings joy and warmth to you all - Team HoH x
Thank you for your wonderful feedback! We're delighted to hear that your experience with us was very easy and that the quick turnaround met your expectations. It's especially heartening to know that the item exceeded your expectations and looks better than the pictures. We hope this brings your wife a lot of comfort - Team HoH x
“This is my second order with hand on heart jewellery. I have two necklaces now. Quality is always excellent. I now have my pup and my dad always close to my heart”
Thank you for being a returning customer, and we appreciate your kind words. It warms our hearts to know that you now have both your pup and your dad close to your heart with our necklaces. Quality and sentimental value are essential to us, and we're delighted to hear that the quality has been consistently excellent - Team HoH x
“I can’t thank you enough for such an incredibly beautiful necklace. Losing Mika was heartbreaking and I knew I wanted part of her with me at all times. Great communication, beautiful packaging and a lovely gorgeous necklace. Thank you xx”
We're deeply sorry for the loss of your beloved Mika. Your kind words mean a lot to us, and we're honoured that we could provide you with a beautiful necklace to keep a part of her close to your heart. It's heartening to hear that you appreciated our communication, packaging, and the necklace itself - Team HoH x