“Whole process from start to finish was quick and easy and delivery faster than originally stated. Very happy with the ring I absolutely love it, I have a small bit of my husband with me always.Thank you ❤”
The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special piece of jewellery - Team HoH x
“I purchased the ring after the sudden death of mu husband. I chose blue as the heart on his urn is blue. I'm so glad I did. The blue can change colour just like his eyes did. When you ask a question the response is always warm and they answer so nicely and quickly too. I have emailed another company and what I wanted wad cheaper than hand on heart but their email was cold and blunt so I went straight back to hand on heart and ordered a necklace too!”
Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and so it really is great to hear how delighted you are with your experience. We're so pleased we could help create this precious keepsake for you and we hope this helps to bring you some comfort. It's wonderful to know you've ordered a second time, we shall look forward to creating this new design for you - Team HoH x
“I found Hand On Heart Jewellery online after searching for ashes rings. We lost our dog or 17 years in April and wanted to keep a little bit of her with me. HoH we’re very professional and thoughtful throughout the whole process. They sent a beautiful bag to provide the ashes and sent the left over ashes back to us when the jewellery was finished. I’m in love with my ring and so is my mum! Thankyou so much Hand on Heart! X”
Thank you for choosing us to create such a very special piece of jewellery. It was a pleasure to create something which means so much and we are all delighted to hear how happy you are with your unique keepsake. Although in the saddest of circumstances, we hope that this jewellery brings some comfort - Team HoH x
“I lost my partner of 24 years suddenly in late November last year, and after searching for months for the right keepsake for me I came across yor site. The ring i chose is beautifully subtle and perfect for me. The whole experience from start to finish was handled with so much care and respect and I can't thank you enough for the finished product. Special thanks to Donna for creating it for me, I love it x”
We are honoured we were able to create a beautiful piece to help you keep your partner close by. Thank you for trusting us with this and we are delighted to hear that you adore your piece. We hope this helps to bring you some comfort - Team HoH x
The best possible feedback we can receive is that you had a great experience with us and we would like to thank you for your feedback and for choosing Team HoH to create your special piece of jewellery - Team HoH x
“After the passing of my little dog Eric, this truly beautiful ring with his ashes in will be treasured for ever, "Always in our Heart"Fabulous customer service very smooth operation”
Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and so it really is great to hear how delighted you are with our service. We're delighted to hear you adore your keepsake, we hope this helps to bring you some comfort and to keep Eric with you always. Thank you for choosing us to help - Team HoH x
“They were very professional and respectful in collecting the ashes etc. the ring itself wasn’t as I had hoped. I ordered white and it came back quite dark in places. I assumed it was the ashes but my mother in lawAlso ordered the exact sameRing with the same ashes and her ring is the lovely bright white like the photo suggest. It’s a shame but still very important to me to have myLate partners ashes with me always,”
Here at Hand on Heart, we pride ourselves on providing our customers with the very best customer service and so it really is great to hear how delighted you are with our service. Every order really is created with great care and consideration so we really appreciate your feedback.Thank you for letting us know that the colour you've received is slightly different. As each piece is created by hand, no two pieces will be exactly the same so we would expect some variation. We can only apologise that yours doesn't match exactly to your Mother-in-Law's ring.We would appreciate the opportunity to look into this matter further for you. If we could ask you to reach out to our customer service team with your order number, we have a dedicated team ready to assist you and address your concerns in a timely manner.Your comments will also be passed to our design team so we can continuously improve both the designs and service we offer our customers - Team HoH x
