“I never received my item from them and they insist that it was delivered. They never gave tracking information or anything. Now I have to go through hoops with the carrier to try to get my money back. Would never order from them again.”
“Does it do what it needs to? yes. Is it super comfortable? no. But it works. It's not something I would wear all day for the beach or at a pool party, but when I'm ready to get in the water and actually swim, it works.”
“I was excited to receive my cap after a bit of a wait for shipping. Unfortunately the stitching was loose. I sent an email with pictures but have not received a response. I’m hopeful to receive a new cap with solid stitching.”
“I am extremely disappointed. I paid over $45 for a swim cap that does not work any better than a $12 swim cap from walmart. I had high hopes in this because of the double wrap. But it just gives me a headache and my hair still gets wet. I would actually like to return if possible. I have tried it multiple times at different locations and my hair still gets dripping wet.”
“I haven't had the hat 10 days. They won't return the hat or even let me exchange it. I have contacted them several times and was ignored. The hat hasn't been used and it will not go over all the hair on my granddaughters head. The inner cap of the swim cap is small. If you will allow I would like to return it for something else. The return portal says the cap is NOT returnable. It took a month to deliver. I hope the right person reads this and helps me.”
