“I love the whole range of products I purchased a starter kit and now subscribe. The only thing I donβt like is the spray nozzles, not heavy duty enough, my toilet spray nozzle only lasted a month. Had to transfer to another bottle and nozzle”
Hi Ann
We are sorry to hear that you have had a misbehaving fixture on your hands π not ideal!
We love to know any extra details around what went wrong with this so we can pass it onto the Product Development Team!
As we are mindful of our carbon footprint ππ£ We generally ask that if you have a bottle to get you by until your next order, we offer free replacement nozzles online. You can add them to cart when you are shopping with us next! You can find them in the Shop All and Search sections.
HOWEVER, if you aren't looking to place an order with us anytime soon, we can organise a replacement to get sent out to you pronto! π€Έπ»ββοΈ Just please let us know.
We would also love it if you could pop that misbehaving nozzle into the Return Mailer to get sent back to us with the 15 empty refill pouches once they are ready to be returned π¦
All the best,
Zero Co
“I think this is equal to any organic product I have used.It could be a little more concentrated sometimes I find it hard to remove some grease from pots, but I like the fact it won't damage the oceans!”