“The products are quite nice, the laundry stain remover spray bottle is made very average, makes a mess and doesn’t spray very well. I have re ordered a couple of times now and don’t seem to receive any more postage free return parcel post bags. It’s an expensive product to purchase and repurchase if you take into the account of shipping costs for refills etc. I’m not sure I will us it long term.”
G'day Krystal!
Oops there seems to be a mix up here 🙈 We absolutely continue to send you Return Mailers so you can send your empty pouches back!
You get one in your first order then one every 16th pouch you order as we ask you to collect and send back 15 empty pouches at a time to save on trips to the post office and the environment! 👊🏼
Regarding the Stain Remover nozzle,
We now know that making a Forever Trigger has not yet been done and is a crazy industrial feat, so we are working hard with the industry to make these more durable 👌🏼
If you reach out to the team they ill happily send you out a replacement and put the misbehaving nozzle to good use!
Hope this helps
All the best
Zero Co
“I’ve been using this for over a year now and find it works on most washing. Unfortunately on the smelliest of gym gear it just doesn’t cut it, even on a warm wash with precast. I’ve also found this winter it’s extremely thick when cold and difficult to pour. I’ll keep using it as I love the recycled plastic and returnable pouch element, but would love a boost in cleaning for those smellies.”
Hey there legend, you will be pleased to know that we are currently reformulating this do-goodie so please don't give up on it just yet 😉
The cloudiness is also due to the coconut derivatives...think coconut oil! But should not effect the efficacy of this lil beauty in the slightest.
If you have a warmer place to store our LL it will return to it's original state
Hope that helps 🙌🏼
“Love the philosophy of this company however I would not continue to purchase if their product was not fantastic. Really love the body wash, hand wash and laundry liquid. Highly recommend. Small feedback is the lid of the laundry liquid may need a tweak to prevent drips. Great customer service too.”
“I used other eco friendly products before but always felt they either didn’t clean enough or smelled a bit off. ZeroCo just is right, great fresh scent and stains always removed perfectly. Love it!”
“A laundry detergent that cleans effectively, smells amazing, and doesn’t irritate my sensitive skin. What more could I ask for? Oh, and it leaves the laundry (room) smelling great as well.”
Woohooo! This is so great to know ✨🤸🏽
We have heaps of people with sensitive skin asking how's our laundry liquid with sensitivities!
Super thrilled to have you untrashing the planet with us 💪🏾