“I was really surprised about how beautiful this cream was expecting it to be pretty generic. It’s anything but! The smell. The feel. The result - just lovely!”
Hi Emma,
Thanks so much for taking the time to give us your feedback.
We are of course disappointed to hear that particular do-goodie in its current formulation is not the right fit for you 😥
The Body Lotion contains hydrating ingredients like Aloe Vera and Glycerine. We didn't include any of those ingredients that create a 'false sense' of hydration, that retain water superficially on your skin. While you should notice deep hydration of your skin over time and use, we do understand that peoples skin types vary!
We wanted a fast absorbing "summer-like" option and named it a lotion for that reason!
BUT, you'll be pleased to know that we are working really hard on a winter-like thicker option. This is still a secret (ha!) and still in developing phase.. so we don't know yet if this will be a cream or a balm type, for those who prefer a thicker alternative for their skin. (Preliminary fragrances for this are soo delicious! Omg).
We love to hear your feedback, and if we want to solve the SUP problem we really do NEED to cater for all tastes. Sooo, getting there! We have shared all your comments with the team 👌🏾
Please know we can absolutely extend our 30-Day Money Back Guarantee to you, if you do not feel that this do-goodie in its current formulation is the right fit for you. To get the ball rolling. fill out the form here:
https://support.zeroco.com.au/en/knowledge/refunds-returns
Stoked to know that you are part of the Zero Co fam 💚 thanks for your support! It means the world.
All the best,
Zero Co
Hi Jude!
Thanks so much for taking the time to give us your feedback ☀️
Super sorry that in its current formulation, this do-goodies hasn't been the right fir for you. The Body Lotion contains hydrating ingredients like Aloe Vera and Glycerine. You should notice deep hydration of your skin over time and use! We didn't include any of those ingredients that create a 'false sense' of hydration, that retain water superficially on your skin.
We wanted a fast absorbing "summer-like" option and named it a lotion for that reason!
BUT, you'll be pleased to know that we are working really hard on a winter-like thicker option. This is still a secret (ha!) and still in developing phase.. so we don't know yet if this will be a cream or a balm type, for those who prefer a thicker alternative for their skin. (Preliminary fragrances for this are soo delicious! Omg)
We love to hear your feedback, and if we want to solve the SUP problem we really do NEED to cater for all tastes. Sooo, getting there! I have shared all your comments with the team 👌🏾
Please know we offer a 30-day money back guarantee (that we can of course extend within reason) that you can take advantage of if you like!
Stoked to know that you are part of the Zero Co fam 💚 thanks for your love and support! It means the world.
All the best,
Zero Co
“I love this body lotion, it feels light when applied but is so hydrating. I have used so many brands and this performs well above even the salon products: Also, the lavender smell is so soothing.”
