“It’s interesting. The original glide on the skin feels super lightweight and almost as if you haven’t applied anything at all. However it leaves your skin feeling all kinds of new levels of soft! I might just be used to super hydrating and thick creams but still recommend and will still purchase!”
“The product smells beautiful, however, I moisturise morning and night and my skin feels the driest it ever has. It’s like a key ingredient is missing. Sadly, I’ll be going back to my old moisturiser.”
Hey Finley,
Thanks so much for taking the time to give us your feedback.
While the Body Lotion contains hydrating ingredients like Aloe Vera and Glycerine we understand that one formulation will not cute it for all the skin types out there. Most notice deep hydration of skin over time and use as we didn't include any of those ingredients that create a 'false sense' of hydration, that retain water superficially on the skin.
We wanted a fast absorbing "summer-like" option and named it a lotion for that reason!
BUT you'll be pleased to know that we are working really hard on a winter-like thicker option that may be a far better fit for you! This is still a secret (ha!) and still in developing phase.. so we don't know yet if this will be a cream or a balm type, for those who prefer a thicker alternative for their skin. (Preliminary fragrances for this are soo delicious! Omg)
We love to hear your feedback, and if we want to solve the SUP problem we really do NEED to cater for all tastes. Sooo, getting there! we have shared all your comments with the Product Development Team now 👌🏾
Sorry for any disappointment caused here. We truly appreciate having you on this journey with us. Please know you can get the ball rolling on our money-back guarantee here:
https://support.zeroco.com.au/en/knowledge/refunds-returns
All the best,
Zero Co
