“Beautiful smell, but would like it to foam up a bit more. Of course if you use with a puff ball it does foam a bit more. Would like for the bottle pump to be a bit more heavy duty and dispense a bit more product with each pump.”
“This made me feel clean and it sudsed up well with a loofah. I just wish the fragrance was stronger and had more of a lasting impact on the skin after showering!”
“I like (not love) the smell of wash, however my pump on bottle does not work , I have not had time to email about it, but the spring is not working correctly. Unsure if this is a common issue?
The smell could be nicer-more fresh. Thank you”
Hi Joanne!
Sorry to hear that you have a misbehaving pump on your hands 👎 not ideal!
If nothing broke (that you could tell) We recommend giving fixtures (and Forever Bottle) a lil clean out from time to time:
https://support.zeroco.com.au/en/knowledge/cleaning-your-forever-bottle
Let us know if this does or doesn't help?
Sometimes these troubleshooting tips can help too:
Running the pump under warm water to clear out 🚿
Ensuring the bottle is only filled to the Zero Co logo (not overfilled) so it has room to breathe aka perform at its best 👌🏼 (super important)
Otherwise, you may just have a lemon. We offer replacement Green Pumps to add into your next order free of charge 😉 You can also find them in the Shop All and Search sections.
If your pump is indeed of no use, we would also love it if you could pop it into the Return Mailer to get sent back to us with the 15 empty refill pouches once they are ready to be returned 🦘 (we also ask that this happens with any faulty or damaged, pouches and bottles along the way.) Let's keep this loop closed 🌏👊🏼
Hope this helps!
All the best,
Zero Co
“Left a similar review for the handwash - the scents of the products are fantastic. My only qualm is that the formula seems to dry out my skin. I have dryer skin in general, so may not be the same for everyone.”
