“Considering I used to use the most expensive products due to having fuzzy hair that is coloured.
I'm thrilled that your shampoo and conditioner work beautifully for my hair”
“After trying once we were converted. We were already committed to the single use plastic- love it! We also noticed there was no product build up in our hair that we get with commercial brands and my teenagers skin blemished actually cleared up! Lovely light and fresh scent.”
Hi Deb!
Thank you so much for your order, support and for taking the time to provide us with your valuable feedback.
Fragrance is a super tough one as we understand that it is personal preference and long term, one size cannot fit all. We have found scents to be a lil like goldilocks, some say too much, some say not enough and some say just right.
So sorry to hear that these particular products in their current formulation aren't the perfect fit for your luscious locks. Fingers crossed we can bring our a treatment range in the future too!!
In this first Hair Care launch, we wanted to have more of an all-rounder so we understand if it isn't quite for you. As much as we’d love to create a formula for everyone, with the reality of all the various hair and scalp types out there we knew we'd never be able to please every head. After lots of internal and customer testing we landed with a selection of ingredients that received an abundance of positive feedback from our audience and landed with this one-size-fits-most shampoo and conditioner.
Please know we offer a pretty solid 30-Day Money Back Guarantee (that we can happily extend) on all of our do-goodies so if you would like to get the ball rolling on that one, you can head here:
https://support.zeroco.com.au/en/knowledge/refunds-returns
It may interest you to know we are in the process of developing some further variants of shampoo and conditioner in order to make sure we appeal to all our Zero Co fam. If you’d like to have your say on your preference for the next round of shampoo & conditioner variants please vote using the link below 🥰. On our New Product Page you can submit all the things you want, nay, NEED to see us create to help win the war on waste at your place.
https://support.zeroco.com.au/en/knowledge/are-you-developing-new-products
We are so grateful to have you on this plastic-busting journey Deb.
All the best,
Zero Co
“These have been so awesome. I’m about to order my third refill! The smell is great, the formula is great for all four members of our family (two young children). I’m also going to grab another set of bottles for our newly renovated bathroom. I don’t want to buy bottles from the supermarket when these ones work so well and look so good!”
