“The scooter itself is great, and it was also a great price. However, my family were attempting to buy electronic gift cards, which the site said it offered, which turned out to be quite manual (no drop-down option, had to email the company). That being said, Zoomy was friendly and very quick in creating a workaround. The lost star is mainly because the website prompted me to add a bell when ordering, which I did, but the bell did not actually fit on the scooter we bought. The site should not encourage "upgrades" that are not compatible with the model ordered.”