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Zupapa 12FT Trampoline With Enclosure Net Reviews

5 Rating 40 Reviews
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About ZUPAPA:

ZUPAPA - Play. Enjoy. Bond.

Purpose: We aim to accompany all kids to grow up healthy both physically and mentally, and create valuable memories for generations.

Mission: To deliver health and happiness via safe and reliable products with first-class customer service.

Please feel free to contact us if there is any question. We will do our best to solve the problem for you.

https://www.zupapa.us
official@zupapa.us

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We have had our trampoline for 4 years and the mat is in like new condition! It has been a wonderful source of joy for our family. Recently we were interested in replacing the net enclosure and spring padding because our trampoline gets beat up by the SoCal sun. Customer service was right on helping us get the parts we needed. I am super pleased with my investment and with the company's response to our needs.
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Posted 4 years ago
My two boys - 2 and 5 - absolutely LOVE their trampoline! So glad we purchased this for them. We love the net and padding as it ensures that they are safe while having fun! Definitely would recommend purchasing this. Also, great customer service if ever needed.
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Posted 4 years ago
We ordered with trampoline for our 7 and 5 year old kids. They are now 11 and 8 and still enjoy bouncing on this awesome trampoline almost everyday! It has been such an essential piece of equipment for our family! I want to stress how this trampoline is four years now in the making. My son has autism and loves to jump more then anyone! He still gets so much exercise from his trampoline. Its a 12 foot , lean design , very safe, the springs are tucked away and we have never had any problems. Just now its nearing the end of its fourth year and may need a new safety net. I emailed the company Zupapa and have been surprised with the excellent response time and attention to getting everything correct in replacing the Safety net. Lan, our representative has gone above and beyond working with me to maintenance the trampoline. I recommend Zupapa trampolines to any family looking for years of fun and exercise for the kids.
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Posted 4 years ago
We have owned our Zupapa 12 ft trampoline for about 3 years now, and it was the best purchase we’ve ever made. Not a day goes by that my 3 kids aren’t on our trampoline. We have more than gotten our money’s worth. And the quality is as good now as it was three years ago. Recently a fallen tree from the storm tore our safety netting. I emailed the company and within 48 hours, Lan, from customer service got back to me and told me they would be happy to send a replacement netting. I was so impressed with the helpful, prompt response. Really amazing! Can’t recommend Zupapa enough!
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Posted 4 years ago
I can't even remember when I have the trampoline, some parts have worn out these years, Heather at customer service is professional, she knows what parts I need, and replacements showed up quickly, thank you for making this so easily.
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Posted 4 years ago
The trampoline is great. It keeps the kids preoccupied for long periods of time. We have definitely gotten our monies worth.
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Posted 4 years ago
I have been using the trampoline for a while, and I must say it's the best of the all trampolines, My kidsenjoy it a lot during this crazy timeCustomer service was quick to responsed and easy to work with, Heather at Zupapa answered my questionsquickly and follow up the shipping ,and checking if the trampoline is working great after we received it. 5-star absolutly!
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Posted 4 years ago
My 3 boys use their 12 ft trampoline everyday. After 3 years of constant use we needed some replacement parts. Dorothy in their customer service dept was a gem! She helped us figure out what parts we needed and shipped them out to us quickly. Our trampoline is like new again! Five star company!
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Posted 4 years ago