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Zupapa 15FT Trampoline With Enclosure Net Reviews

5 Rating 253 Reviews
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About ZUPAPA:

ZUPAPA - Play. Enjoy. Bond.

Purpose: We aim to accompany all kids to grow up healthy both physically and mentally, and create valuable memories for generations.

Mission: To deliver health and happiness via safe and reliable products with first-class customer service.

Please feel free to contact us if there is any question. We will do our best to solve the problem for you.

https://www.zupapa.us
official@zupapa.us

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We purchased this trampoline in 2019 and it has been used vigorously by our teen son (adult size). We had a failure of a frame part, and contacted Zupapa for service, Heather helped us to figure out what we needed and got the parts to us quickly. The trampoline is back in operation, so we're happy with our experience.
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Posted 4 years ago
My sons are competitive freeskiier and have enjoyed frequent use of the Zupapa trampoline for several years. The combination of large size, safe enclosure and high bounce makes the Zupapa an excellent trampoline that has superior bounce compared to many trampolines that cost 2 and 3 times more. What's more, their customer service is excellent. After recent storm damage, Heather was incredibly responsive and helpful to help get the boys bouncing again. Buy a Zupapa today!
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Posted 4 years ago
I’ve owned a less expensive trampoline before. The Zupapa is definitely engineered better than any other one I’ve seen. It has larger springs, and is also more stable. The cover and the ladder alone add nearly $180 of value to this trampoline as most I’ve shopped for don't come with either. I can tell that the material is better than our last trampoline. The springs are covered by padding and secured in place. The 15’ unit is huge! But it was easy to assemble. I did it by myself in under 2 hours, but I do recommend a helper. The wind stakes are a bonus, and I added four screw-in stake anchors with ratcheting tie downs as well as a shoe net. Hopefully it will never blow away. That’s how we lost our last trampoline. It blew away in a tornado unfortunately. Heather, in customer service, was awesome. She helped me get my order in despite the coronavirus shortage going on. I’m so thankful for her and the whole team at Zupapa!
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Posted 4 years ago
If you want a trampoline that will last through the years with your children this is the one!! the customer service I received was great. Heather from zupapa emailed me to make sure I received the product and was satisfied. I received the trampoline two days after I ordered it which was amazing. Thank you
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Posted 4 years ago
I purchased a Zupapa trampoline for our family 3 years ago. The parts/frame of the trampoline are very high quality. The jumping surface still looks new! Recently mother nature took my trampoline for a flight and damaged some of the framework. The small amount of damage was a real testimonial to the quality of the product! I worked with Heather at Zupapa on getting some replacement parts. Heather was always quick to respond and very knowledgeable, the exact parts I needed arrived at my door just 2 days after my call! I cant say enough about the quality of the product and customer service. I highly recommend Zupapa!
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Posted 4 years ago
The best trampoline on the market. Their Customer Service department is fast to reply and they have gone above and beyond for me. I big shout out to Heather, for providing 100% customer satisfaction. Thank you.
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Posted 4 years ago
Our kids have really enjoyed this trampoline. After 2 years, we needed to replace a part, and Heather in Customer Service made the process so easy by tracking the replacement part down and quickly sending it our way. We are very happy with this purchase!
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Posted 4 years ago
This is a great trampoline. It has provided many hours of fun for our daughter and her friends. It’s a high quality trampoline with many safety features. I did a lot of research before I bought a trampoline. It was an easy choice to purchase this trampoline. I’d recommend this trampoline to anyone considering a new trampoline.
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Posted 4 years ago