Set up custom review invitation flows. Segment your audience by location or purchase history with ease, and send targeted messages at the optimal time.
Encourage and inspire customers to leave video reviews, as publishing them on your website and social media is an effective way to increase engagement and drive conversions.
Reputation manager
Monitor and manage feedback across various review platforms to maintain consistent ratings and strengthen your reputation.
Turn customer feedback into actionable insights in seconds - discover brand strengths, improvement opportunities, and strategies to outpace your competitors.
Observe how customers engage with reviews on your website and how customer feedback affects purchasing decisions.
Customer surveys
Conduct targeted surveys at various touchpoints in the customer journey, including pre-purchase, post-purchase, and post-review stages, to collect actionable data.
Leverage surveys to gain insights into your audience. Identify what initially attracted customers to your store and what drove them to complete their purchases.
Net promoter score
Measure customer loyalty, spot advocates and detractors, gather valuable feedback, and foresee business growth through customer satisfaction analysis.
Merchant metrics
Understand how customers perceive the key aspects of your operations, including delivery, support, and returns processes.
Proven success
Authentic reviews. Real results.
Thousands of merchants have grown faster by leveraging customer feedback, UGC and AI insights, enabling them to take data-driven actions.
REVIEWS.io connects seamlessly with numerous platforms and tools, empowering you to get the most out of customer feedback.
Brands love what we do
Leverage authentic feedback and build trust with reviews that matter. Join thousands of businesses that are enhancing their reputation with genuine customer insights.