I phoned one call for a change of vechile insurance on the30th of July received a quote and told it would be held till next day on the 31st July i purchased the new car when i phoned one call they said the had no quote reference and they could not get me the insurance id been quoted after 1 hour on the land line and 2 calls on my mobile while i was on hold on my land line i eventualy had to settle for a higher insurance than quoted or loose out by having to sell the car i just purchased i wonder if this will be put on there review display to be honest if i were them i wouldnt as it does not show them in a good light