Received an inflated renew price about same price I paid the previous year. Browsed the internet and obtained a £75.00 cheaper deal. Rang and spoke to an obnoxious overpowering non willing caller handler, thank GOD I don't need to speak to again for another year. Explained twice I have a quote from another provider much cheaper, after being put on hold agreed to reduce the renewal quote BUT did not match the other quote received.... I wasn't willing to haggle and just wanted to come off the phone, as wanted to remain with the company - not worth the hassle moving!!! Cant understand why they add £35.00 admin fee as this over inflates the price...Surely they want to remain competitive, why not charge the insurance provider rather than the consumer!!!