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George Dunn
History I decided to buy because i already had a Motor insurance policy the worse decision i have made Contacted the salesman who tried to sell me a entirely different policy than what i enquired about also quoting a different price I asked if there was any discount available as i already had a policy. He said policy price has taken that into consideration i got the quotation through money supermarket site so could not understand that answer I explained the reason i had chosen One Call because i wanted all my insurances from 1 company hence the reason for asking for a discount To this he quoted a price increase so after a long time on the phone i decided to accept So a email was sent regarding my docs with a password to open could not open spent a further 30 mins approx on the phone no one would answer then the line opened i could hear all the office taking calls but no one heard me I retried asked to be put straight through was told no i received a number to ring and the whole wait started again finally getting through the lady did apoligise but sent the documents through also a doc that quoted a different price to what i was paying when i went back to this doc it had gone Not a very good experience and a long time on the phone i did have a problem before with my car insurance so why i have gone down same road well that is my fault Looking forward to your reply Regards George Dunn
9 years ago
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