Avoid this insurance company!! Firstly they cancelled my insurance policy without any warning because they claimed to have not received my proof of no claims. When I called to find out what was going on they said they had sent 2 letters which I did not recieve. I had to pay an extra £100 to begin a new insurance policy with them even though I was able to prove that I had sent the no claims via email. The second scam was I recently sold my home and moved back to my parents home temporarily and thought it would be a good idea to inform my insurance company of the change of address. What I didn't expect was £130 charge for this. It was explained to me that there was a standard £50 admin charge and the rest was due to increase to the premium even though the area I had moved to was only 2 miles across the city and has less car crime than where I was living previously. All I can say Is don't be tempted by the cheap initial premiums One Car insurance offer, because they will find other ways of extracting money from you!