Extremely displeased by the bait and switch aspect of your company. I provided a very detailed account of the exact number of items we have and was told by customer service rep Kevin that it would take one truck ~$750 total cost, maybe 1/3 of a second truck. When the local team arrived, they told us of a $150 labor charge not mentioned by Kevin and they estimated our truck total at more than $3000. -- When our family was evaluating options and comparing quotes, we went with your company due to the value promised. We were not prepared to pay >$3000 that day. We were there from out of town and expected to have the house empty by day's end. We are now stuck trying to find options for removal of the rest of our items from 3 hours away.