Buyer beware! I called 1-800-JUNK and got an estimate, which was $80 less than a local hauler's estimate, so I scheduled a pickup. When 1-800-JUNK arrived, I was shown the rate sheet and in reality, my pickup was $250 over the estimate I had gotten on the call. Apparently, the call center is in Canada and they notoriously give estimates way below the actual cost. This is a classic bait and switch. I was livid, but I needed the furniture removed then and there, as the replacement was already scheduled for delivery. My advice to you is to get an in-person estimate and decide whether you want 1-800-JUNK to do your hauling. I was told that they can do short noticfication pickups, so that is an advantage. On another positive note, the two people who came to do the hauling were extremely thoughtful, efficient and professional. They were the only good part of the experience.