When my insurance started after 2 months they asked for many unusual documents. They have asked me to provide pictures of my driving license, proof of NCD , Unique DVLA check code and Proof of the date of starting living in the UK . If I knew that they were so complicated and time-consuming, I would have never bought the insurance from them .One of them was the proof of starting living in the UK . It was more than 3 years ago and it was difficult to find a paper from that time or provide it. I wanted to cancel the insurance but they wanted to charge me £130 just for cancelation. I provided all the documents but they did not accept the letter from my college about the date of starting living in the UK so I asked them to extend the deadline but they did not accept . It really is the worst insurance company I have seen. Avoid this company . I spoke to the customer service and I realised they are rude and unhelpful. They wasted my time . Many hours of my time. AVOID THIS COMPANY. THEY ARE THE WORST INSURANCE COMPANY.