If I could give no stars then I would. Accepted a policy and upon receipt of documents, the dates were wrong. Contacted Customer Service as soon as they opened (less than 12 hours later) to explain and told would need to cancel policy and get a new quote - Fair enough. However, was then advised that there was a £50 cancellation fee, for a policy that they got wrong, that had not even started. Awaiting outcome of complaint before going to Financial Ombudsman.
3 years ago
1st CENTRAL has a
4.0
average rating
from
5,230
reviews
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