When trying to obtain my car insurance on my 2nd car after completing the online form went to pay clicked on bank check then it came up Opppps there seems to be something wrong with our server having tried 4/5 times to complete the purchase tried again the next day got No Joy so found another the Tesco Bank everything went well! Only to find out that 1st Central had taken my premium for my bank account on contacting 1st Central I was assured my money would all be returned to me; but £50 was charged for cancellation on having completed the form & payment not having been confirmed I was unable to print out any of my necessary insurance documents enabling me to confirm I had full insurance cover for my vehicle. So at no fault of my own was robbed of £50 I'm now looking to reinsurer my car again & it will Not Be With 1st Central & Will Never Use Them Again. Allen Coles.