As I could no longer afford my car, I sold it on. I had to cancel the insurance and was informed that for the privilege of doing so it would be the costly sum of £86. However, I was verbally assured three times that £43 of that would be reissued to me. I asked for an email to that effect but was told this would not be possible .Under heavy pressure I paid £86 and immediately after having done so, I was told I would not be paid back the £43 as he had just read something that would disallow this. In effect, I was swindled and lied to in order to get the £86 cancellation fee. What an unscrupulous and deceitful way to deal with people. Thank God I did not have an accident whilst I was insured with this company as I know I would not have been dealt with fairly. Take your business elsewhere !