After they wrote my car off saying it was going to cost 7.5k to repair without even looking at it all they saw were photo's.I DROVE the car to 3 other insurance approved bodyshops who said Independently that it was fully repairable and no where near the costs used to write my car off. They then refused to call me back and the car sat I my drive for almost 3 months leaving me with no transport. I should also add ( not that it should matter) bit this accident was not my fault yet I was left without a car couldn't find another car within my price budget even close to the price I purchased my Insignia for 5 months earlier. Absolutely appealing company frankly there claims department needs to be looked at very closely. Even if I needed to pay double the price of my Insurance premium I would do it to avoid using this company ever again