Why don't you have Bulgarian language? There are too many Bulgarians in the UK and many of them do not speak English well and this turns out to be a very big problem, as in my case. Why are you suspending my insurance, I have written to you many times and sent you emails, I do not speak English well and that is why I cannot call you. This was my first insurance in England and I didn't know what the rules were, and since I also don't want you to renew it because you sent me an email, I couldn't log in to my account, so my nephew called many times, but you didn't get in touch. Now I have a new account with you and because I did not know that the insurance is renewed, I made a new insurance with you, which I paid once, in this account I wrote in the chat on this issue but did not receive help from there. For people like me who don't speak English well, it's best to reply by email. I'm having a hard time right now and I need a car every day. Please fix this mess 🙏