ZERO RATING - COMMISSION BASED SCAMMERS Charged a £50 NON Refundable Administration Fee & Additional sum of £61.72, for updating my Car Insurance Policy. Total = £111.72 Update was to reflect my NCD ( No Claims Discount ) on my account, which was the case of changing 2 digits, on my online account. If I had been informed of this minutiae, this would have taken me, no more than 3 seconds to adjust, and that’s if I was blind, deaf and dumb, which obviously I am not. In discussions with Customer Services and Management, having spent 1 hour and 34 minutes, explaining that I was not at fault for this extremely minor error and able to prove it, ended up going nowhere. I was told if I did not pay immediately, my policy would be null and void and if I cancelled, it would cost over £200 in administration fees. This company is operating on Commission Based Employment, with employees only interested in taking your money. Please avoid at all costs, using 1st Central, as in the event of a valid claim, administrative or otherwise, you will suffer ‘caveat emptor’ “Let The Buyer Beware” and reach the same dead end as I did, trust me.