My insurance ended on 27th December, I tried to turn the auto renew off but it didn't let me. The policy auto renewed for nearly double the price i was paying the year before, I have made no claims and had no claims against me so I don't understand why the insurance has basically doubled in price. Phoned to cancel or get a better price this morning (day of renewal) they couldn't give me a better price and charged me £54 to cancel the insurance that has only been in effect for 12 hours. I am really disappointed and i feel like i am paying for nothing, the customer service was of no help and just wanted to find a way to charge me money no interest in getting a better price to keep a customer. I would spend the extra money and go with a better company.