The only way to stop auto renewal is to call 1st Central. They do not accept contact by email you just get an automated reply. I have called over 5 times to cancel the auto renewal and each time have had to hold on the phone for over 25 minutes and no body at 1st Central even answered the phone on the first 4 times. This has given me the impression of a very shoddy unprofessional outfit. It did cross my mind as though it could be a deliberate attempt to prevent customers contacting them so they can deliberately debit customers cards with a one off payment for renewal of the policy. I would NEVER use his company EVER again.