The worst customer service i have ever experienced in my life. I have been without a car for 4 days as the claims team failed to inform me the garage they use don't work weekends leaving me getting to work with no support. If you call claims, never ever speak to Mvelo she is the most rude, sarcastic, unhelpful agent I have come across. Promised a courtesy car, never received that. Promised a call back by management, never received that. Absolute abysmal customer service. NEVER TAKE OUT INSURANCE WITH THEM!
1 year ago
1st CENTRAL has a
4.0
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