non-existing customer service
I canceled my policy online, then got msg about renewing so I called to ensure its canceled, so it was. Then they took £2000 of insurance of my credit card and when I called I was told its my fault because I did not cancel the auto-renewal when I was canceling the policy.
When I questioned the logic of this I was told the cancellation quote is£180 so they are happy to refund the rest.
Absolutely horrible, no common sense, no possibility to escalate and formally complain.
1 year ago
1st CENTRAL has a
4.0
average rating
from
5,230
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
Related Photos & Videos
