Used a price comparison site to see how much it would cost for insurance with my learner-driver wife added. 1st Central was the cheapest - great! It's costing around £20 a month more than without her added, but still the cheapest around.
Actually, after a couple of months, wife isn't using the car and isn't really pursuing a driving licence just now. Decided to phone them to remove her from the policy.
No problem at all, sir - here is your new quote. A whole £2 cheaper a month, but actually with the £30 admin fee to change it's £1 a month more expensive to remove your wife.
Hmmm, I was expecting a dramatic reduction by removing the learner driver - back down to what I was paying before adding her, I said. Nevermind, if it's going to be more expensive to remove her, just keep her added - she may well want to use the car in a few months.
Of course sir - your new quote is back up to what you were originally paying. PLUS THE £30 ADMIN FEE FOR THE CHANGE!
Are you joking me, 1st Central Finance, said I. You want to charge me for making a change because I realised that it doesn't make sense to remove the additional driver? You're not making a change - I'm telling you I don't want the original change I requested to be made.
But no - pedantry prevails - I requested a change and by saying I didn't want the change when quoted the cost I was making another change. So, the £30 admin fee was added to my monthly installments remaining.
I phoned my 1st Central Insurance to remove a learner driver from my policy and save a bit of money. I came off the phone still with the learner driver on my policy and paying £4 a month more than when I was waiting on hold for 20 minutes.
I would look for a policy elsewhere, but I dread to think what it's going to cost to cancel my policy with 6 months still remaining.
8 years ago
1st CENTRAL has a
4.0
average rating
from
5,230
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.