I am after my no claim certificate since last 10 days. Called them 4 times and everytime i get a different response. Finally they told me to get it from customer portal but I am unable to access it. Clicked the option to reset my login but they say email has been sent for login but no email in inbox. I did confirm that I am no more your customer will i still be able to get my customer portal access and the answer was YES. I don't know what to do. My next provider will cancel my policy if i don't gv the NC cert. I am glad i left this company... I don't recommend this company as they are very irresponsible.